After receiving your product  if need any cancellations of any orders due to usual circumstances the paid amount would be refunded as the customers of Kingly.com.bd (The Kingly Platforms Limited) account firstly, if you want, you can get full refund of your ordered product price to get refund, kindly inform us through an e-mail to support@kingly.com.bd or Call Us:+8801780-645236 at (9am-6pm).  You get a full refund; you have to send the product to Kingly.com.bd(The Kingly Platforms Limited) Office with good condition at your own cost. You need to report an issues refund category and should mention your desired refund type Bkash or Bank  along with details (Bkash personal number and Bank account details) and the refund process may take up to 45 working days and refund will be provided same payment channel that you provided to The Kingly Platforms Limited (Kingly.com.bd).